Frequently Asked Questions
Bar Questions
There is no deposit or minimum sale requirement to have a bar at your event. Having a bar is optional for all events and is included with all our package options.
We do not allow any outside alcohol to be consumed on Terrace View property. This applies to both the reception itself as well as the morning of. If you would like to have mimosa’s the morning of while getting ready, you are welcome to purchase champagne through the Terrace View.
Yes, an 18% gratuity is added to all hosted beverage items (drink tickets, kegs, hosted bar, etc.)
Food Questions
At the Terrace View, we do not require a vendor to be licensed to serve at your event. A family friend, is able to cater if that is what you choose.
Yes, you can check out our preferred professionals list to see a complete list of vendor suggestions. You are not required to use these vendors, but these vendors have served at our facility before and have been recommended by clients.
No. Due to health code restrictions, our staff is not allowed to handle or serve food. You will be responsible for filling these items throughout the event. Our staff will handle the beverage items we provide such as punch, lemonade, water, and coffee.
- 6 rectangle chafing dishes (client to provide heat source)
- 4 round chafing dishes (client to provide heat source)
- 4 round cold serve bowls
- 6 stainless steel serving trays
- 2 stainless steel cupcake stands
- slotted spoons, regular spoons, tongs, and some ladles
- dinner plates, silverware, drinking glasses (set on tables)
When selecting the basic package you will have use of the counter space, fridge, freezer, stove, and food warmer. The basic package does not include use of the serving items.
Payment & Reservation Questions
To reserve your wedding date, we require a non-refundable deposit of 50% of the basic package. If you select the Great View room, the deposit is $1,000. If you select the Grand Event Hall, the deposit is $1,100.
To reserve your corporate event date, we require a non-refundable deposit of the basic package price, plus tax.
Upon making a reservation, a minimum of half the Basic package fee plus tax must be paid and is non-refundable. The remainder of the Basic Package fee will be due no later than 90 days before the event date.
A 90-Day All-Inclusive Service Deposit is required 90 days prior for events selecting All-Inclusive Service, and will be based on the estimated number of guests for the event. This Service Deposit will be equivalent to 50 guests less than anticipated, at a rate of $5.50 per guest, and will be applied to the cost of service for your event. The remaining All-Inclusive service balance based on the number of guests planned to attend will be paid for at the client’s final meeting, 10 days prior to the event. This payment will be equal to the number of guests attending, less the original number paid for with the 90 day deposit, at a rate of $5.50 per guest.
Yes, we accept all major forms of Credit Card for deposits, payments, as well as bar services. There is no additional service fee.
Any additional charges incurred during the event are due 14 days after the event or will be processed via credit card on file on the 15th business day with the addition of a 10% event service gratuity as agreed upon in the contract unless otherwise arranged by the host. These charges include, but are not limited to, bar tabs and damage to Event Center property.
All payments are non-refundable.
Cancellation: If a host chooses to cancel their event, the deposit (the full Basic Package Fee) and all payments made to that point are forfeited in entirety. If a balance is owed at time of cancellation, the remaining balance will be charged to the card on file.
Postponed Events: Contracted events may postpone or reschedule their event date at no charge if the client notifies the Event Center of the schedule change at least 30 days prior to the initial scheduled event date. Dates which can be selected to re-book are based on availability at the time of date change.
If the host decides to postpone an event less than 30 days prior to the initial event date, the host will be charged a Date Transfer Fee equal to 50% of the initial contracted Basic Package fee, and can select an available date which they would like to reschedule. The initial Basic Package fee and Date Transfer fee must be paid in full prior to completing the date change. All existing details will be transferred to the new event date.
If a host postpones an event within 10 days of the original event, additional charges may apply at the discretion of the Event Center.
Facility Questions
Yes, we accept all major forms of Credit Card for deposits, payments, as well as bar services. There is no additional service fee.
We do not have any restrictions, if it causes a large mess or damages our facility, there could be a fine applicable. We do allow open flame, but candles must be set in a vase or on a saucer for safety.
Yes! If you choose the All-Inclusive package for your wedding, you have the option of using any of the following decorations: celebrity vases and tea lights. These are included in your package rate. Corporate All-Inclusive packages have the option of using our standard centerpiece which includes a celebrity vase with river rock, and a pillar candle. These will be set up for your event, upon request.
The All-inclusive package includes use of our microphones, music/sound system, and screen projector.
With the basic package, the client has to provide all audio-visual equipment (you can upgrade your package’s Audio-Visual for $50)
No, the Terrace View does not provide chairs for an outdoor ceremony, but we can recommend another vendor where you can rent outdoor ceremony chairs.
If you plan to have your ceremony outdoors, we always create an indoor contingency plan for your ceremony at no additional charge.
If you are more than 90 days out, anything you have already paid will transfer to a new date, if you reschedule. If you cancel your event, the deposit and any payments made are non-refundable. If you are less than 90 days out from your event, anything paid is transferred to your new date, but there will be a transfer fee determined once a new date is scheduled. If it is less than 10 days from your event, you lose the initial deposit and will have to repay the 50% deposit to rebook an event. The remainder of the payments will be transferred to the new date.
For a wedding, Terrace View Event Center management will schedule a meeting 90 days before your event and another 10 days before your event to finalize details. For corporate packages, management will contact client 30 days before event to go over event details.